Customer Care Representative

Full-Time
Seattle, Washington

Responsibilities

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

Ability to resolve complex customer issues
Excellent communication skills – written, verbal and listening
Pride in getting work done accurately and timely
People-oriented
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

Salary + Benefits

Base Salary: $35,000 – $45,000
Opportunity for advancement within the office
Benefits
Major Medical
Dental/Vision
Life Insurance
Disability
401k
Tuition Reimbursement
Paid Vacation
Company Car
Hiring Bonus
Ready for the next step?